Studio Policies

✦ Registration & Payment

Advance registration and full payment are required for scheduled workshops and other reserved experiences unless otherwise stated. Studio Project reservations are recommended so we can hold your space and prepare your materials.

Walk-ins are welcome during posted Open Studio hours when space and project materials are available.

✦ Cancellations & Changes

Payments for scheduled workshops, Studio Project reservations and other reserved creative experiences are nonrefundable. Cancellations made at least 24 hours before the scheduled start time are eligible for studio credit.

Requests made with fewer than 24 hours’ notice, as well as no-shows, are not eligible for a refund, rescheduling or studio credit.

Party and private-event deposits are nonrefundable and follow a separate 21-day rescheduling policy. Please review our full Refund & Cancellation Policy for complete details.

✦ If We Must Cancel

If Violet’s Crayon cancels a workshop, reserved experience, party or private event, you may choose a full refund to the original payment method or studio credit for the full amount paid.

✦ Late Arrivals

Please arrive on time so you can enjoy the complete experience. We will do our best to accommodate late arrivals, but instruction and project time may be limited, and the scheduled end time generally cannot be extended.

✦ Open Studio & Project Availability

Walk-ins are welcome during posted Open Studio hours when space is available. Reserving a Studio Project in advance is the best way to secure your preferred time and help us prepare the appropriate materials.

Project availability may vary based on supplies, preparation requirements, age guidance and available studio time.

✦ Children & Supervision

Age guidance and participation requirements are listed with each offering. Younger children may require a parent or guardian to remain in the studio or participate alongside them.

Unless an experience is specifically described as drop-off, a responsible adult must remain available and supervise the child as directed by studio staff.

✦ Behavior & Studio Conduct

We want Violet’s Crayon to feel welcoming, safe and creative for everyone. Respectful behavior is expected from all guests.

We reserve the right to ask a guest to leave without refund or credit if behavior is disruptive, unsafe or damaging to the studio, materials or another guest’s experience.

✦ Messy Materials & Personal Items

Art can be messy. Please wear clothing and shoes that can get paint, glue, glitter or other creative materials on them. Violet’s Crayon is not responsible for stains or damage to clothing, devices or other personal belongings.

✦ Food & Allergies

Unless specifically stated, food is not included in regular workshops, reserved projects or Open Studio. Food and cake policies for private parties are described during the planning process.

Please tell us about relevant allergies or sensitivities before participating. While we will make reasonable efforts to help, Violet’s Crayon cannot guarantee an allergen-free environment or materials.

✦ Photography

From time to time, Violet’s Crayon may photograph finished projects or studio activities for promotional purposes. If you prefer that you or your child not appear in photographs, please tell us in writing before the experience begins.